
For cold emails, you’ll want to craft an intriguing subject line that entices your recipient to open it. The best subject line will depend on your recipient and whether you’re doing cold outreach or already know them. Much has been written about the art of subject lines, yet they remain notoriously hard to get right. Avoid caps, or your recipient will think you’re yelling at them.Consider listing multiple items with bullet points.Break your email into short paragraphs and highlight any critical points in bold.Use a professional-looking font, such as Arial or Times New Roman, in size 10–12.Most people skim emails, so it’s essential to format your email in a way that’s easy to read. Begum,” but it also means thanking your recipient for their time or response - especially if you’re making a request. This includes a formal greeting, such as “Dear Ms. It’s also essential to double and triple-check you’ve spelled their name correctly - failure to do so may make you appear sloppy or lazy and offend your recipient.Ī B2B email should take a polite and formal tone. If they use their first name in their reply, you can switch and use it, too. If you’re addressing a stranger, it’s best to err on the side of caution and greet them with their title, such as Ms., Mrs., Mr., or Dr., as using their first name may offend them. We’re so used to informal communication through text and instant messaging it can be easy to forget that a marketing email should take a formal tone - especially when doing B2B cold emailing. While there’s no single set of email etiquette rules, follow the advice in this section, and you won’t go wrong. What are the five rules of email marketing etiquette? So, if you want to cut through the noise and get your recipient to read your email and respond, you’ll need to master the basics of email etiquette for marketers. People’s inboxes are overflowing, and they don’t have time to read everything. The sheer volume of emails is overwhelming. (If you want to learn more, check out our hand-picked list of email marketing statistics.)


Your chances of landing a sale gradually fade until you lose all hope of hearing from that lead ever again.ĭon’t worry - we’ve all been there. Then, you hover over your inbox like a lovesick 90s teenager waiting by the house phone.ĭays pass, then weeks. You go back and forth, deleting a word here, adding a comma, and using your thesaurus to get the tone just right.įinally, you hit send. You spend hours working on a perfectly-crafted marketing email.
